Delivery Policy

1. Shipping & Handling

  • We process and ship orders Monday through Friday, excluding public holidays.

  • Orders are typically processed within 2-5 business days after payment confirmation.

  • Shipping times vary depending on location and chosen shipping method at checkout.

2. Shipping Rates & Methods

  • Shipping rates are calculated at checkout based on your location and the weight of your order.

  • We offer standard and expedited shipping options.

3. Tracking & Order Status

  • Once your order is shipped, you will receive a confirmation email with a tracking number.

  • You can track your order status through our website or the carrier’s website.

4. International Shipping

  • We currently ship to select international locations. Additional customs fees or import duties may apply.

  • Customers are responsible for any customs fees, taxes, or additional charges imposed by their country.

5. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at info@galaxysora.xyz.

  • If your package is lost in transit, we will assist in filing a claim with the shipping carrier.

6. Incorrect Shipping Information

  • It is the customer’s responsibility to provide accurate shipping details.

  • If an incorrect address is provided, additional charges may apply for reshipment.

7. Contact Us

For any shipping-related inquiries, please contact us:

By placing an order with Galaxysora, you agree to the terms outlined in this Delivery Policy.